Privacy Policy

Overview

CoolCoach (“we,” “us,” or “our”) operates the website at coolcoachs.com. This Privacy Policy explains how we collect, use, and protect information you provide when using this site.

Information We Collect

We collect information you voluntarily submit, including through our contact form and our email opt-in forms (such as the free ALEXAN Profitability Tracker). This may include your name, email address, phone number, business name, and any message you write. We do not collect this information passively or without your direct action.

We may also collect standard web analytics data (such as pages visited and approximate location) through third-party tools. This data is aggregated and not personally identifiable.

How We Use Your Information

Information submitted through the contact form is used to respond to your inquiry. If you opt in to a free resource such as the ALEXAN Profitability Tracker, we use your email address to deliver that resource and to send occasional educational emails, tips, and offers related to CoolCoach.

Every marketing email includes a way to unsubscribe, and you can opt out at any time. We do not sell your information to third parties or share it with anyone outside of CoolCoach and the service providers that help us operate (for example, our email and scheduling platforms).

Data Storage

Submissions and email opt-ins are stored securely in the tools we use to run the business and are accessed only by CoolCoach staff for the purposes described above. We do not retain your information longer than necessary for those purposes.

Cookies

This site may use cookies for basic analytics purposes. No cookies are used for advertising or cross-site tracking. You can disable cookies in your browser settings at any time without affecting your ability to use the site.

Third-Party Services

This site uses Google Fonts for typography and may use a third-party platform for email delivery, form submissions, and call scheduling. These providers process data only to deliver those services. We do not use advertising networks or affiliate tracking.

Your Rights

You may request access to, correction of, or deletion of any personal information you have submitted to us, and you may unsubscribe from our emails at any time. To make a request, contact Matt directly at +1 616-512-1661 (call or text).

Changes to This Policy

We may update this policy from time to time. Changes will be reflected on this page with an updated date. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact

Questions about this policy? Reach out directly:

• Call or text: +1 616-512-1661